{"id":137,"date":"2026-04-13T13:41:39","date_gmt":"2026-04-13T12:41:39","guid":{"rendered":"https:\/\/www.thewellnessbarn.com\/?page_id=137"},"modified":"2026-05-15T14:15:33","modified_gmt":"2026-05-15T13:15:33","slug":"policies","status":"publish","type":"page","link":"https:\/\/www.thewellnessbarniw.com\/?page_id=137","title":{"rendered":"Policies"},"content":{"rendered":"\n<div style=\"height:28px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-ast-global-color-6-color has-text-color has-link-color wp-elements-bc91dabf389c3feda673281bcb65aaa1\" style=\"font-size:30px\"><strong><strong><strong><strong><strong><strong>Policies<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/wb-branch.png\" alt=\"\"\/><\/figure>\n\n\n\n<hr class=\"wp-block-separator alignwide has-alpha-channel-opacity is-style-wide\"\/>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-898976df wp-block-columns-is-layout-flex\" style=\"border-style:none;border-width:0px;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-left-radius:0px;border-bottom-right-radius:0px;margin-top:0;margin-bottom:0;padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-ast-global-color-6-color has-text-color has-link-color wp-elements-840d5c6ae14aa0643b0cc438eef915e1 wp-block-paragraph\"><strong>General:<\/strong><br>The Wellness Barn kindly asks you to arrive five minutes prior to your scheduled treatment to begin the relaxation process or, where necessary, to complete any required consultation forms. Occasionally, your therapist may run slightly behind; in such instances where it is the fault of the therapist, please be assured that you will still receive your full treatment time. Please be advised that, should you arrive late, it may be necessary to reduce your treatment time to ensure following clients&#8217; appointments are not impacted.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-6160ea4b1034b0feac349c827c6ae445 wp-block-paragraph\"><strong>Bookings:<\/strong><br>All appointments must be made through our online booking system&nbsp;<a href=\"https:\/\/www.fresha.com\/book-now\/the-wellness-barn-j4tw09o9\/services?lid=241529&amp;pId=225658\" target=\"_blank\" rel=\"noreferrer noopener\">online booking system<\/a>, In salon or by contacting us via&nbsp;<a href=\"mailto:thewellnessbarniw@hotmail.com\">email<\/a>, calling or texting us on&nbsp;<a href=\"tel:07899898257\">07899 898257<\/a>, or through visiting the Barn. Should you be interested in one of our&nbsp;<a href=\"https:\/\/www.fresha.com\/book-now\/the-wellness-barn-j4tw09o9\/paid-plans?pId=225658\" target=\"_blank\" rel=\"noreferrer noopener\">Memberships<\/a>, it is advisable to book all treatments included in the Membership so as to ensure treatment results are not compromised.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-908785ff176dd396097dab8df4ced28e wp-block-paragraph\">By booking an appointment, you agree to adhere to The Wellness Barn&#8217;s policies, which are outlined below.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-0d3c96cc8d62f02acdba65baa1242294 wp-block-paragraph\"><strong>Treatment-Specific:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-black-color has-text-color has-link-color wp-elements-4e1c36dcff09f43a7acb831d4ac801c9\">\u200bFor Pedicures where normal varnish is applied, please bring open-toed shoes to allow varnish to fully dry.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-5d2d26fed94e58aef5fb33c6a5bf98e9\">For Facials (particularly Advanced Facials), please, wherever possible, arrive with a bare face.<\/li>\n\n\n\n<li class=\"has-black-color has-text-color has-link-color wp-elements-94b41488c7deb128a72472ba7670e93f\">For Lash treatments, please do NOT wear contact lenses, and&#8211;where possible&#8211;do not arrive with eye make-up.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-933a30d7f523da506fba07b344b837c9 wp-block-paragraph\"><strong>Deposits and Refunds:<\/strong><br>Any appointments that are not secured with a booking fee or deposit will be automatically cancelled 48 hours before the appointment.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-ec7bbbbb0bb07c64fe8dea40d138fe6b wp-block-paragraph\"><strong>Rescheduling and Cancellation Policy:<\/strong><br>We require a minimum of 48 hours for any rescheduling and\/or cancellation of treatments; failure to provide the requested notice will result in any deposits being retained. Clients that fail to attend their treatment and\/or do not inform us will be marked as &#8216;No Show&#8217;, full payment for the treatment will be charged, and you will be requested to pay in full for any future treatments. We appreciate that, sometimes, life happens, and each case will be considered and reviewed before a considered decision is made.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-9981fe1582156c3ab49b82d11d87c917 wp-block-paragraph\"><strong>Age Restrictions:<\/strong><br>Please kindly be advised that The Wellness Barn cannot treat anyone under the age of 14 for insurance purposes, and clients must be aged 18 or over to receive Chemical Peels, Microneedling, and\/or Semi-Permanent Make-Up.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-a5dcf21ce591c3c9e75b6f07b1a0c384 wp-block-paragraph\"><strong>No\u2011Shows<\/strong><br>Any no\u2011shows will be automatically charged 100% of the treatment cost.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-087f34c3f2b1e8e51b0069a9a9dfa588 wp-block-paragraph\"><strong>Cancellations<\/strong><br>Our cancellation policy remains the same: 48 hours\u2019 notice is required.<\/p>\n\n\n\n<p class=\"has-black-color has-text-color has-link-color wp-elements-da4822a29d3b8b0009a11957068f6c7d wp-block-paragraph\"><strong>Support<\/strong><br>If you need help with anything, just send us a message \u2014 we\u2019re always here to support you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/wb-branch.png\" alt=\"\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Policies General:The Wellness Barn kindly asks you to arrive five minutes prior to your scheduled treatment to begin the relaxation 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